Keynote at TDWI World Conference, Las Vegas 2012 by Frank Buytendijk
Monday, February 27, 2012
Monday, February 20, 2012
The Great Philosophers on IT Governance II
By: Frank Buytendijk (@FrankBuytendijk), chief marketing officer
Some time ago, I started a new series of articles on IT Governance.
Topics I covered in the first article included: Why is IT Governance such an important issue in most organizations? What is the task of senior management? How should budgets be managed? In fact, Plato commented elaborately on these issues.
Then, in the next article, we move to a second topic: Power. And who else to consult than Machiavelli? Decision-making is not always based on facts and objective analysis. There are many more factors affecting strategic decisions. Why? How? 
Machiavelli contradicts Plato in a number of cases. The "kings" aren't philosophers at all... Machiavelli is supported by an even older philsopher and strategist: Sun Tzu. How is "The Art of War" related to governance?
In the third article, I'll reflect more on what Plato, Machiavelli and Sun Tzu had to say, and will relate governance to leadership and particularly organizational behavior. For those of you who know my work, you know this is a topic that is near and dear to my heart. I'll turn to Confucius for some wisdom, and will describe not only how to govern, but focus on a topic equally important: how to *be* governed. We arrive in the philosophical twentieth century, where I discovered a school of thought that I feel somewhat connected with: communitarianism. No, that is not like communism, but is in short a view on the world in which we don't look "up" for problems to be solved, but look at our
peer group. Enterprise 2.0!
Let me know what you think...
Monday, February 6, 2012
Plato and numbers
By: Dick van Mersbergen
Last week there was a meeting in the Plato room at the Be Informed headquarters, a good chance to check out his quote. It read:
“A good decision is based on knowledge and not on numbers.”
Numbers are a boy’s best friend
From a very young age, I loved numbers. You can’t argue with them and they never lie. Fortunate enough, I had some talent for maths. This not only made life at school a lot easier, I was able to play with numbers. I was constantly adding, deducting, multiplying and deviding. Numbers were my best friend. (Don’t worry, soon I discovered sports, music, arts, girls and much more). So what is Plato’s problem with numbers?
Scoreboard journalism
Plato reminded me of a Dutch football coach, Co Adriaanse.
After a heavy loss with AZ (1-5 at home against Roda JC), has a true Platonist, he said that judgement based on the numbers alone is “Scoreboard journalism”. In his opinion, there is much more to a game. Maybe he meant that journalists need more football knowledge, just like Plato. But what is knowledge?
Knowledge
Bertrand Russell's "Theory of Knowledge" reads: "knowledge might be defined as belief which is in agreement with the facts. The trouble is that no one knows what a belief is, no one knows what a fact is, and no one knows what sort of agreement between them would make a belief true". We don’t know what knowledge is! This is no surprise to me because I play manager games.
Manager games
As a lover of numbers and sports, I like manager games. This is about managing a virtual sports team. You pick a squad and they will then score points for you, based on statistics. This is being organized in many sports,
but my focus is on cycling and football. Every year in july, my cycling team is competing against thousands of others in the Tour de France and during the football season I manage a virtual team in the Dutch league; both with variable success.
Of course, numbers and knowledge are very important in these games. I collect statistics in two giant spreadsheets and I read all I can about teams, transfers, tactics, personal incentives, etc. Everything is relevant, for example: cyclists perform significally better just after they became a daddy - really! With all this knowledge, how can I possibly fail?
Wisdom & luck
Unfortunately, others read the papers too and I suspect some to use spreadsheets. The margin between the winner and runner-up is not explained by knowledge. It increases your chances, but crucial decisions need more.
You need what the Germans call fingerspitzengefühl, a combination of wisdom and luck. Just like the sportsmen themselves.
Wisdom is “a deep understanding and realization of people, things, events or situations, resulting in the ability to apply perceptions, judgements and actions in keeping with this understanding”.
Plato gave us insight in the limits of knowledge as well. Some time ago, we discussed this in the story on Plato’s Cave: true wisdom is realising you are looking at an image of the world.
Wise decisions
And there is the link with Be Informed: by modeling your business in Be Informed, your model (your picture of the world) follows the changing world. You can rely on the system to manage the data and providing knowledge, and thus create the basis for your knowledge workers to make wise decisions.
I wish you all great wisdom. And good luck.
Last week there was a meeting in the Plato room at the Be Informed headquarters, a good chance to check out his quote. It read:“A good decision is based on knowledge and not on numbers.”
Numbers are a boy’s best friend
From a very young age, I loved numbers. You can’t argue with them and they never lie. Fortunate enough, I had some talent for maths. This not only made life at school a lot easier, I was able to play with numbers. I was constantly adding, deducting, multiplying and deviding. Numbers were my best friend. (Don’t worry, soon I discovered sports, music, arts, girls and much more). So what is Plato’s problem with numbers?
Scoreboard journalism
Plato reminded me of a Dutch football coach, Co Adriaanse.
After a heavy loss with AZ (1-5 at home against Roda JC), has a true Platonist, he said that judgement based on the numbers alone is “Scoreboard journalism”. In his opinion, there is much more to a game. Maybe he meant that journalists need more football knowledge, just like Plato. But what is knowledge?Knowledge
Bertrand Russell's "Theory of Knowledge" reads: "knowledge might be defined as belief which is in agreement with the facts. The trouble is that no one knows what a belief is, no one knows what a fact is, and no one knows what sort of agreement between them would make a belief true". We don’t know what knowledge is! This is no surprise to me because I play manager games.
Manager games
As a lover of numbers and sports, I like manager games. This is about managing a virtual sports team. You pick a squad and they will then score points for you, based on statistics. This is being organized in many sports,
but my focus is on cycling and football. Every year in july, my cycling team is competing against thousands of others in the Tour de France and during the football season I manage a virtual team in the Dutch league; both with variable success.Of course, numbers and knowledge are very important in these games. I collect statistics in two giant spreadsheets and I read all I can about teams, transfers, tactics, personal incentives, etc. Everything is relevant, for example: cyclists perform significally better just after they became a daddy - really! With all this knowledge, how can I possibly fail?
Wisdom & luck
Unfortunately, others read the papers too and I suspect some to use spreadsheets. The margin between the winner and runner-up is not explained by knowledge. It increases your chances, but crucial decisions need more.
You need what the Germans call fingerspitzengefühl, a combination of wisdom and luck. Just like the sportsmen themselves.Wisdom is “a deep understanding and realization of people, things, events or situations, resulting in the ability to apply perceptions, judgements and actions in keeping with this understanding”.
Plato gave us insight in the limits of knowledge as well. Some time ago, we discussed this in the story on Plato’s Cave: true wisdom is realising you are looking at an image of the world.
Wise decisions
And there is the link with Be Informed: by modeling your business in Be Informed, your model (your picture of the world) follows the changing world. You can rely on the system to manage the data and providing knowledge, and thus create the basis for your knowledge workers to make wise decisions.
I wish you all great wisdom. And good luck.
Subscribe to:
Posts (Atom)